Training Info

Published on March 4, 2012 by steve in Featured

Make sure to call us about booking a training for you and your arrangers…summer sessions are filling up fast.

We offer onsite training (three 4-hour sessions over 2 days) at our main office in Hamburg, Michigan, or at your location.  Pricing is as follows:

In Hamburg. . . . . . . . . . . . . . $4,000/person

At your location. . . . . . . . . . . $4,000/person
(minimum of three attenders + Karl’s travel expenses)

Deposit . . . . . . . . . . . . . . . . . . $500 /person

After Training Support. . . . . . . $500/person annual fee
(includes supplemental online video training)

For more details, contact

Additional Items:

- We offer a money back guarantee for training at our Hamburg, Michigan offices. If you are not satisfied with the training you receive, you will be reimbursed for the training fees less the $500.00 deposit. You must notify the instructor at the end of your training that you want to exercise this option.

- If your state requires Continuing Education Units we will apply for accreditation prior to your attendance and after your deposit is received.

- A non-refundable deposit of $500.00 is required to reserve a position in our training sessions. The deposit maybe transferred to a different date if requested at least seven days before the beginning of your scheduled training. The balance of the cost is due before the start of training.

- A $500 annual fee allows you to both maintain credentials and continue our training. Additionally this would qualify you for an annual refresher course for a reduced rate of $750.00.


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Breakout Session Announcement

Published on March 4, 2012 by steve in Featured

A HUGE “Thank You” to all those who attended our breakout session in Las Vegas at the ICCFA National Convention!  We’ll be posting a link to the audio of the session as soon as it is available if you missed the session.  Below is the summary posted for the breakout session.

“In working with approximately 50 funeral homes across the United States, Karl Jennings has found that the number one frustration among everyone from the receptionist to the arranger to the funeral director is the lack of a coherent narrative that explains the value proposition of the funeral. What exactly is the service we provide, and how do we communicate the value of that service to families?

According to Jennings, funeral service has come to be treated as a retail transaction, which has not served the profession well. It is time, he says, to place the focus back on helping families deal with their grief.

In this session, Jennings will examine the acute loss period—the three to 10 days following the death—and the seven phases families must complete during that crucial time to be able to begin the necessary trajectory toward healing. Next, he’ll discuss the role of the funeral and the funeral director in making that happen.

Karl Jennings is owner and chief executive officer of Borek Jennings Funeral Homes, with four locations in Hamburg, Howell, Manchester and Brooklyn, Michigan. He is CEO of the Healing Farewell Center of America and is author of “When We Must Say Farewell,” helping families prepare for and deal with the death of a loved one.”


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